We had to stay a bit longer than the check out time of 11 and again, the staff was accomodating. Frank Aragona, (he is fixture at the resort and is always around overseeing things) jumped into action and within minutes he placed a call to the local service shop, where our car was repaired at a fair price in a short time. On our final day we again had car trouble and the former owner of the resort, Mr. One of the groundkeepers went to the adjacent water park to get mechanic who came right over to help us. We had car trouble during our stay and the staff came right over to help. We gave the tip directly to our waitress on the first two days, but then we decided to utilize the envelopes. Tip envelopes are left on your table on the last morning of your stay, and since the wait staff rotates, it is totally up to you how to handle this. We ordered cocktails after meals that were easily charged to the room and were fairly priced. If your looking for 5 star gourmet dining, then this is not for you, but for good, old fashioned hearty meals that are very kid friendly, the resort is perfect. The meals were plentiful and the food is basically unlimited for hearty appetites. There were no speeding cars, in fact there were barely any cars, as the roads are mostly uitilized by the golf carts the staff tools around in. Although there is a small road seperating the property, it was never an issue for us, as most of upstate NY has roads that double as walkways. The resort guests also have a private entrance to the water park, and it is all so safe and self contained there is no fear of allowing older children to come and go as they please. Our room was located directly next to the pool, and right across from the main house where the dining room, game room, and bar were located. The room was clean and comfortable, and we had a very large private deck. Our two bedroom suite was spacious for our family ( my husband, myself, 14 year old son, 14 year old nephew and 2 year old daughter). From the moment we checked in, we knew that the staff here was going to be very accomodating, and throughout our stay we found this to be the case. My family and I have just returned from the Country Place Resort. If your looking for 5 star gourmet dining, then this is not for you, but for good, old fashioned hearty meals that are very kid friendly, the.
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